A New Model for Safety and Automation in F&B Management

Linda Pouliot | November 30, 2020

By Linda Pouliot F&B represents a significant portion of a hotel’s non-room revenue. Especially in the pandemic era, F&B management is among the most critical operational challenges confronting the hotel industry. Today’s environment offers two parallel challenges: Achieving operational efficiency and, at the same time, responding to, meeting and anticipating changing guest preferences that are driving a growing demand for safe, secure environmentally sound on-property experiences. As hoteliers rebuild their businesses, here are guidelines they can consider in constructing a new kind of F&B operating model that meet t...