Flexing Hotel Labor Today

Robert Rauch | March 6, 2019

Bob Rauch and Sarah Anderson It's easy to say, "flex down your labor costs" when revenues drop, but is it easy to do? In a market of uncertainty and seasonal fluctuations, managing hotel property expenses is a challenging job that remains on the forefront of the minds of strategic operators. Hotels that implement a staffing strategy that adapts to these changes will keep operations running smoothly throughout the year and even throughout an economic slowdown. This can be a remarkable way to improve profits when revenues are flat or even down. With a focused attention on payroll, creative training programs, automation, and F&B stream...