DMV-Like Experience Leading to 27 Million Skipped Trips, $71 Billion in Lost Travel Spend

U.S. Travel Association | October 5, 2023

Federal government must prioritize improvements across air travel ecosystem to achieve greater growth WASHINGTON (October 4, 2023)—A record-breaking summer of travel demand sharpened the impact of government inefficiencies and hassles across the travel system, potentially resulting in air travelers taking an average of two fewer trips per year at a projected total cost of $71 billion to the U.S. economy—according to a new U.S. Travel survey from Ipsos. “When nearly 60% of recent air travelers find the experience the equivalent or worse than going to the DMV, it is a concerning signal that demands action,” said U.S. Travel Asso...