management technology
Luxury Resort Operator Ocean Hotels Group in Barbados Switches to Cloud-Based Maestro PMS Mid Pandemic
Maestro | March 2, 2021
In-demand contactless and mobile tools, exceptional online training, and 24/7/365 support are giving the versatile property-management-system provider glowing reviews Markham, Ontario, March 2, 2021 — Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider. At the heart of the pandemic, and with two hotels recently reopening and a third hotel and residences undergoing an extensive renovation, the ownership group pulled the plug on i...
Small Company: Big Technology. Compete Against the Big Boys From Your Garage
Thomas Magnuson | February 11, 2021
By Thomas Magnuson Pepperdine Graziago Professor John Mooney, Academic Director, Executive Doctorate of Business Administration and Associate Professor at Pepperdine Graziadio Business School in conversation with Thomas Magnuson (MBA '89) at January 2021's "Graziadio Day Around the World: Europe." Freely-available technology means anybody can start a global company. Despite today's conditions, there's never been a better time for small businesses to go big. Melissa and I started out of our house with two old Mac computers and 12 small motel affiliates as our first customers. Around 2000, right at the early days of the Internet, we ...
Driving Revenue and Digital Guest Journeys Using Salesforce and Real-Time Guest Data
Hapi | October 6, 2020
Hapi’s CRM Connector App for Salesforce is powering up the customer journey and helping drive revenue through smarter marketing. Data Travel, LLC is releasing a new version of Hapi Connect, a native Salesforce App that is available on the Salesforce AppExchange. The product is designed to bring PMS data directly into Salesforce, the world’s best CRM. “Productized connectivity is important because you can be integrated and operational in a matter of days rather than months, and Salesforce offers maximum flexibility in customizing your hotel group’s CRM/EDM solution”. - Luis Segredo, CEO of Data Travel. In the latest rel...
