mandarin oriental
Mandarin Oriental, Costa Navarino Select IRIS’ Digital Ordering App to Elevate the Guest Experience
IRIS | November 15, 2023
The stunning beachfront resort in Greece deploys IRIS’s F&B digital ordering and guest directory app to offer an unparalleled level of service and mobility to guests IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests to reflect their commitment to delivering exceptional guest experiences. With breath-taking views over Navarino Bay and a peaceful Mediterranean backdrop, the stunning hotel offers sweeping bay v...
LTI Announces the World’s Best Luxury Hotel Brands 2023
LTI – Luxury Travel Intelligence | October 25, 2023
 Mandarin Oriental takes top spot for first time  New entries - Peninsula and Raffles October 25, 2023: Welcome to our annual World’s Best Luxury Hotel Brands report. This is not just another World's Best list. LTI – Luxury Travel Intelligence – has used the past 12 months to apply the perfect assessment process: a rigorously defined algorithm that measures the performance and values of luxury hotel brands. This year, our algorithm has 130 touchpoints relevant to the luxury hotel sector. Each has its own weighted score value with a total maximum accumulative score of 4663. The touch points relate to overall br...
The Lost Hotels Of Midtown New York
Dexter Wood | January 12, 2023
By Dexter Wood Several legendary properties remain closed in Midtown New York, and most will never reopen. Luxury hotel demand staged a respectable resurgence last year as the dreadful impact of the pandemic continued to fade. Trailing twelve-month RevPAR for luxury hotels in NYC, as of November 2022, has already surpassed its pre-pandemic benchmark from December 2018. This was a welcome improvement for prominent Midtown hotels that had reopened after many months of closure, including the Mandarin Oriental, Ritz-Carlton, The Plaza, St. Regis, The Peninsula, and the Lotte New York Palace. However, some well-known properties that enjoy...
Data Visualization Powers Mandarin Oriental’s BI Strategy
myDigitalOffice | January 12, 2023
Leadership at Mandarin Oriental Hotel Group has teamed with Datavision to transition from Excel spreadsheets into more advanced Business Analytics, gaining a better understanding of their business and the data behind it. Mandarin Oriental Hotel Group is an award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Their flagship property, The Mandarin, opened in 1963 in Hong Kong, and Mandarin Oriental today operates 36 hotels in 24 countries, each reflecting the company’s oriental heritage, local culture and unique design. Mandarin Oriental has become an established leader in luxury hospital...
Mandarin Oriental, Singapore Appoints Philipp C. Knuepfer as General Manager
Mandarin Oriental, Singapore | March 1, 2022
Singapore – March 1, 2022 – Mandarin Oriental, Singapore is delighted to announce the appointment of Philipp C. Knuepfer as General Manager. Mr Knuepfer was previously General Manager of Mandarin Oriental, Boston and was responsible for the most extensive renovation in the hotel's history, including the development of new Food & Beverage and Wellness concepts, successfully positioning the property as one of the finest hotels in North America. Prior to this, he held senior positions with the Group in Honolulu, Kuala Lumpur, Chiang Mai, Singapore, Taipei and Washington D.C. A German national, Mr Knuepfer attained his Hotel Manag...
Mandarin Oriental, Boston Appoints Alexander von Süsskind as Hotel Manager
Mandarin Oriental, Boston | September 21, 2021
Boston, MA – September 21, 2021 – The Five-Star Mandarin Oriental, Boston is delighted to announce the appointment of Alexander von Süsskind to the position of Hotel Manager; he will oversee all aspects of the day-to-day hotel operation, including rooms, food and beverage, the Spa at Mandarin Oriental, Boston, and security. With over 20 years of global hospitality experience, von Süsskind joins Mandarin Oriental, Boston, from Stanton House in El Paso, Texas, where he served as General Manager. He has gained significant managerial experience in a variety of esteemed luxury hotel brands: Kempinski Hotels at the Hotel Vier Jahreszeiten ...
Mandarin Oriental, Singapore Appoints Cindy Kong as Hotel Manager
Mandarin Oriental, Singapore | April 21, 2021
Singapore – 21 April 2021 – Mandarin Oriental, Singapore is pleased to announce the appointment of Ms Cindy Kong as Hotel Manager. A veteran in the hospitality industry, Cindy brings with her extensive knowledge of hotel operations, including over 20 years of experience with Mandarin Oriental Hotel Group with her most recent role as Hotel Manager of The Landmark Mandarin Oriental, Hong Kong. In her new capacity, Cindy will play a pivotal role in spearheading initiatives to drive operational excellence and ensure high levels of guest satisfaction. Cindy is no stranger to Mandarin Oriental, Singapore, having worked here in 2000 as a Gues...
Beekeeper to Host ‘Communicating for Agility’ Webinar Featuring Insights From MOHG
Beekeeper | July 16, 2020
Mandarin Oriental Hotel Group’s Director Rooms and Quality will share how the iconic hotel chain is engaging and motivating its employees on the long road to recovery Oakland, Calif. And Zurich, July 16, 2020 — With the resurgence of COVID-19 cases in many parts of the world, hoteliers need to be more agile today than ever before. As newly crafted safety and operating protocols continue to evolve, hoteliers must react quickly to ensure that changes are carried out effectively by their frontline employees. Next week Anja Luthje, group director rooms and quality for Mandarin Oriental Hotel Group, will join Beekeeper in discussing â€...
