Lessons Learned From Building a Chatbot

Margaret Ady | August 2, 2016

By Margaret Ady Build a chatbot in a day? Challenge accepted. Since April, when Mark Zuckerberg announced the launch of Facebook Messenger's platform, which allows anyone to build custom bots in Messenger, the tech industry has lost its collective mind over bots. As of July 1, there were already 11,000 bots on Facebook Messenger, and a whopping 23,000 developers signed up for its bot engine. Not to mention thousands and thousands of articles covering the bot revolution and how bots will be the death of mobile apps, how they represent the future of customer service, and so on. To better understand the hype, I decided to build one. And ju...