mark holzberg
The Outlook for Hospitality, Part 2: How Vendors Are Pivoting to Meet New Industry Demands
Fran Worrall | November 16, 2020
By Fran Worrall In the fall issue of Hospitality Upgrade, we began our four-part series on the outlook for the hospitality industry by asking vendors the following question: What are your thoughts on the future of hotels and the industry in general? Overwhelmingly, respondents were optimistic. Despite the seriousness of the pandemic and its devastating impact on hotels around the globe, most vendors agreed that the industry is resilient and will recover. Some said it would come back even stronger than before. Not surprisingly, most believe that technology will play a key role in the process. In Part 2 of our series, we asked the foll...
The Outlook for Hospitality: Silver Linings in the Midst of Crisis
Fran Worrall | November 2, 2020
Vendors Address The Future of The Industry, Part 1 By Fran Worrall During the past seven months, the hospitality industry has faced the worst crisis in recent history. As COVID-19 has spread around the globe, hotels have been forced to lay off employees, curtail services and in some cases close. At some point, however, the world will regain its equilibrium. Consumers will be eager to travel again. And businesses will want to hold group meetings and conferences. What will the hotel landscape look like? Can anything positive come out of this crisis? We talked with a number of vendors for this multi-part series on the outlook for ho...
Marriott’s Former Chief IT Officer – The Americas Page Petry Joins Cloud5 Communications Board of Directors
Cloud5 Communications | July 21, 2020
CHICAGO (July 21, 2019) – Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, today announced the appointment of Page Petry to the Company’s Board of Directors. The addition of Petry, who served as Chief IT Officer of the Americas at Marriott International, further reinforces Cloud5 as the leading communications technology and services provider in the industry. “I am delighted to welcome Page to our Board,” said Mark Holzberg, Cloud5’s President and CEO. “There are few people who have as much experience managing and scaling hospitality technology and...
HSIA Research: 50% of CIOs Respond That 5G Will Never Diminish the Value of Hotel HSIA Services
Hospitality Upgrade | October 30, 2019
Hospitality Upgrade and Prism Hospitality Consulting Study the Current Hotel HSIA Landscape ATLANTA, October 30, 2019 – Connectivity is key when it comes to hotel guest satisfaction, and 5G will not have a big impact on the hotel high-speed landscape in 2020 and beyond. These are just two of the major insights gleaned from hotel CIOs and technology directors in the results of Hospitality Upgrade’s 2019 Connectivity Study, available now on the company’s website. Half of the CIOs surveyed believe that 5G will never diminish the importance of hotel HSIA services, leading to a very strong belief that HSIA is here to stay. While the CI...
Cloud5 Names Mark Holzberg Chief Executive Officer
Cloud5 Communications | August 7, 2018
Company also taps communications product development veteran Daniel Langrill for its product leadership role CHICAGO (August 7, 2018) — Cloud5 Communications, the leading communications technology and services provider for hospitality, today announced that its Board of Directors has appointed Executive Vice President and Chief Commercial Officer Mark Holzberg as President and Chief Executive Officer. Holzberg previously ran Cloud5's technology products business unit and now will also manage its services business, including contact centers, overseeing the entire 450+ person Cloud5 organization that serves thousands of hotels and mi...
Cloud5 Communications Appoints Mark Holzberg as Chief Commercial Officer
Cloud5 Communications | September 7, 2016
Appointment Positions Company for Technology Growth and Expansion CHICAGO (September 7, 2016) – Cloud5 Communications, a leading provider of unified network communications, HSIA, and guest engagement solutions with over a million hospitality users, today announced that it has tapped hospitality industry change agent Mark Holzberg as its Executive Vice President and Chief Commercial Officer. Holzberg has overall executive management responsibility for Cloud5's technology business as well as corporate marketing and brand evolution across the Cloud5 organization worldwide. "Mark and I have worked together in the past and I'm thr...
