Mark Munger
Navigating AI Strategy: Beyond the Hype to Real Business Value
Mark W. Munger | October 29, 2024
Introduction As a technology consultant working with business leaders across industries, I consistently hear variations of the same question: “I know AI needs to be a priority, but how does it actually fit into MY business?” It’s a valid concern, especially given the intense media focus on AI and the pressure to “keep up” with technological advancement. This article aims to provide clear, actionable insights, backed by recent research and real-world examples, on how to approach AI strategy in your business. Rather than theoretical possibilities, we’ll focus on practical implementation and proven results. The Two Paths to ...
Decoding AI Governance: Insights from Personal Experimentation to Policy Making
Mark Munger | December 11, 2023
By Mark Munger AI is making headlines with breakthroughs that are met with awe, skepticism, or indifference. The headlines herald new advancements that depending on the author’s viewpoint, are either transcending, existential, or in some cases just ho-hum. These advancements are revolutionizing capabilities, propelling both personal ambitions and corporate objectives. For forward-thinking business leaders, AI integration is non-negotiable. Consumers are reaching new productivity peaks as government policymakers contemplate regulations. The trajectory of AI is steep and inclusive, promising benefits across the spectrum. AI will continue t...
Ruling Against Google Chromecast Has Major Implications for Hotel Industry
Mark Munger | November 8, 2023
By Mark Munger With my work in the hospitality industry, I have designed and implemented a variety of in-room technology. One piece of this technology is the guest’s ability to “cast” the video from a local device to the TV in their room. Chromecast is the most popular method for casting and a court ruling earlier this year raised concerns about the legality of using Chromecast. A July 2023 court ruling found Google's Chromecast devices infringe patents held by Touchstream Technologies, a New York based company. While few took notice, this could have wide-ranging impacts on the hospitality sector. Google filed an appeal in Septemb...
Analyzing MGM and Caesars Cyberattacks: Lessons in Cybersecurity Preparedness
Mark Munger | September 26, 2023
By Mark Munger In the wake of recent cyberattacks targeting industry giants MGM Resorts and Caesars Entertainment, it’s imperative to examine both the commonalities and disparities in these incidents. These high-profile breaches offer valuable insights into the ever-evolving realm of cybersecurity threats within the gaming industry. Furthermore, they underscore the importance of proactive cybersecurity measures and preparedness. General Considerations Before delving into the specifics of these cyberattacks, it’s essential to emphasize the significance of proactive cybersecurity measures. Post-breach recovery efforts are undoubted...
ChatGPT and Artificial Intelligence (AI)
Mark Munger | January 23, 2023
By Mark Munger ChatGPT has become a common topic around both technology and social circles. It’s one of those topics that jumped from neat tech toy to the new hot topic everyone is talking about, whether they understand it or not. ChatGPT has taken natural language AI and made it mainstream. ChatGPT has already assisted me in writing work though it has also provided me with lots of incorrect information. Though to its credit, it apologizes and corrects itself when I point it out. Its manners are quite remarkable for a child! With its first preview in 2018, it can now have a real conversation. However, I see the teenage years coming up...
Blockchains and Related Technologies
Mark Munger | July 12, 2022
By Mark Munger I still encounter people who ask me to explain what a blockchain is or are confused as to how cryptocurrencies, NFTs, and smart contracts relate to blockchains. Here is my attempt to relay my view of the technologies. This may take multiple blogs, though I’ll attempt to keep it simple. I’m also writing these to get out quickly, so any errors or statements you believe are misleading or wrong, please comment and let me know what I missed. What is a Blockchain? A Blockchain is an internet ledger storing data with new data added as a group called a block. These blocks are connected to each other with links forward and...
