AETHOS and 20|20 Assess℠ Launch Global Psychometric Study to Identify Elusive “Hospitality X-Factor”

"Dr. Jim" Houran | May 9, 2017

May 9, 2017 - In response to requests from industry operations professionals, human resources executives and hiring managers, AETHOS Consulting Group has launched an unprecedented global study to uncover the "X-factor" in hospitality employees using the latest psychometric testing. In this dynamic era of consolidation and disruption, it is anticipated that the most successful non-management employees in hospitality have a unique and specific combination of core competencies, characteristics and attitudes compared to other team members or even to the skill sets of earlier workforces. AETHOS is testing these ideas with the coope...