millennial
It’s Time to Eliminate Generationalism in the Hotel Workplace: Myth of Generational Differences Has Been Busted by Research
Doug Kennedy | April 8, 2024
By Doug Kennedy As my frequent readers know, I have been bemoaning the myths that are thrown out as facts at conferences, podcasts, and in books and blogs that, at best, mislead hospitality leaders and at worst, lead to discrimination based on birth year. Generationism is harmful, just like racism and sexism. Worse yet, many of those spewing these falsehoods are making a handsome profit by doing so. Seems like just about every conference I speak at lately has another high-paid keynote speaker addressing some topic related to what “Gen Z” or “Millennials” want out of work, life, and what they are looking for in a hotel workplace....
Hospitality Trends: How Are the Different Generations Traveling?
Tatyana Tsukanova | May 16, 2023
By Tatyana Tsukanova, Lionel Saul The hospitality and tourism industry has always come up with names to describe cohorts of travelers that share similar interests and behaviors. Sometimes those names follow the famous generation categorization, such as Millennial travelers and Gen Z travelers, or have more tailored-made definitions. Silent travel and its impact In the last decade, the impact of the generalization of smartphone usage has created a new category of travelers: silent travelers. This cohort has adopted mobile technology to enhance or even replace the conventional in-person service delivery that occurs in the hospitality ...
American Express Reveals 2023 Top Travel Trends
American Express | March 23, 2023
American Express Travel® released their 2023 Global Travel Trends Report today, highlighting four global trends inspiring people to travel this year: The Rise of “Set-Jetting”: Popular movies, TV shows and social media are inspiring people to travel to places they see onscreen, like Italy, Paris, Yellowstone, and London Delicious Destinations: From top restaurants to local favorites to cooking classes, people are choosing their next destination based on what they’ll eat A Wellness Wave: Restorative vacations are on the rise as travelers prioritize self-care and mental and physical health Traveling Off...
Hoteliers, Take Note: Millennials Own Your Future
Ryan King | May 30, 2019
The first truly digital generation has the most buying power and is increasingly more vital to the labor force By Ryan King, Director of Strategic Partnerships – StayNTouch Hoteliers, we have news for you. Millennials – that group of individuals born between the early 1980s and the early 2000s – own your future. Understanding millennial consumers has become a significant discussion point across industries over the last few years. Why? Because they are the first truly digital generation with more buying power of any other demographic before them. With $600 billion in annual buying power and notably different purchase m...
Fixing Las Vegas’ Millennial Problem
Tucker Johnson | January 14, 2019
By Tucker Johnson Last month I was an invited instructor for the Casino Resort Management course within the University of Houston's Conrad N. Hilton College of Hotel and Restaurant Management. This was one of many experiential courses offered by the college and gave me the opportunity to visit Las Vegas for five days, getting a behind-the-scenes look at high-roller suites, gaming floors, and high-tech security systems. While each casino resort had a different feel, and our hosts gave different insights, one problem was mentioned consistently across the properties: Millennials were not gaming at high levels and, although the casinos were...
The Stereotyping of Millennials Has Gone Too Far
Doug Kennedy | October 22, 2018
By Doug Kennedy Seems like just about every conference I speak at lately has another speaker addressing some topic related to "those Millennials." Likewise, seems like at least once a week every lodging publication I read has an article about the challenges of marketing to or the managing of Millennials. I certainly understand that this is an entertaining subject and there is value in personifying the demographics of various age groups for analytical purposes. Yet lately it seems to me that this is being taken too far. Hotel brands are being launched, training programs are being altered, HR recruitment methods are being changed, all to ...
Travelers Want Meaningful Vacations in 2018, Not More of Them
MMGY Global | June 22, 2018
NEW YORK (June 22, 2018) – Today, MMGY Global released key findings from the 2018-2019 Portrait of American Travelers® study suggesting that travelers are seeking more meaning behind each vacation, rather than more vacations. The study reveals 30% of travelers plan to take fewer vacations next year, meaning travelers could take up to six million fewer vacations in 2018 compared to 2017. This is the first time there has been a negative variance in intent to travel (nine point decrease) in the 12 years this question has been asked. However, although people are traveling less, travel spending will hold steady into 2019, showing t...
National Selfie Day: The Non-Millennial’s Guide to Taking Perfect Travel Selfies
OneTravel | June 21, 2018
NEW YORK, June 21, 2018 -- If you're not a millennial, the art of the selfie might seem a little intimidating. This pressure is only intensified for travel selfies, when you want to look great and also show off all the activities you're doing on your getaway. OneTravel, a leading online travel agency, has analyzed the many travel selfies to offer travelers the best tips for getting that perfect shot. Find the Right Angle – If you're tilting the phone at a weird angle to put your best face forward, here's the straight scoop: a high angle doesn't improve your photos. In fact, angling the phone too much can leave...
