mobile apps
Why You Should Mobile-Enable Your Hotel Staff
Hotelogix | April 23, 2018
The digital revolution is here. And, as a hotelier, you certainly cannot ignore the shift of guest preferences towards hotel mobile apps. Many studies indicate a sharp rise in the adoption of mobile technology in hotels. Mobility, powered by internet, has changed the game for the hotel industry when it comes to engaging with guests and serving them competently. This new technology in hotels is impacting guest expectations in many ways. Here are some of them - 83% guests require hotel service promotions on their mobile devices 70% of people who install mobile apps are reward members 73% people use mobile apps for hotel booking in jus...
Intelity Asks: ‘Are You Embracing Modern Technology?’
Intelity | June 21, 2017
HITEC education session titled "Mobile Apps – Embracing Modern Technology" to spotlight how mobile apps are changing the customer experience and improving hotel-to-guest communications Visit Intelity in Booth #722 at HITEC, June 27 to 29, at the Metro Toronto Convention Centre [Orlando, Fla. – June 21, 2017] — With HITEC (Hospitality Industry Technology Exposition & Conference) on the horizon, technology for hotels is top of mind. But, are hoteliers really embracing the technologies that today's modern travelers are expecting? According to the 2017 Lodging Technology Study, about a third of hotels (33%) plan to up...
Why Digital Messaging is the Top Key to Loyalty for Travel Brands
OtherLevels | June 28, 2016
To earn customers' brand loyalty, even the largest global travel brands are willing to spend big. Case in point: Hilton ponied up an estimated $100,000 or more to license one of the best-known songs of all time, "(I can't Get No) Satisfaction" by the Rolling Stones, for use in a commercial compelling consumers to "stop clicking around" and visit the hotel's website first. While satisfaction is certainly key to loyalty, opportunities exist beyond splashy ad campaigns for most travel brands. Advertising drives awareness, but data powers engagement... and, ultimately, engagement drives loyalty. To cultivate high-...
Hotel Mobile Apps Lagging Behind; Fail to Wow Customers
QikServe | June 15, 2016
Over two-thirds of consumers using mobile devices for travel research/booking but unimpressed by hotel apps or unaware of their existence Edinburgh, UK – June 15, 2016 – QikServe, the mobile order and payment specialist, today announced that consumers are overwhelmingly underwhelmed by the mobile apps currently provided by hotels. A QikServe survey found that more than two-thirds of consumers are using their mobile phone to research, book and pay for services relating to travel. But an overwhelming majority of respondents – 81% – felt that hotel apps were behind the times or lacking functionality, or were simply ...
Book. Stay. Go. Partners with Direct Capital to Provide $100M Strategic Financing for Hotel Partners
Book. Stay. Go. | June 13, 2016
Book. Stay. Go. eliminates upfront cost of mobile room key adoption for hotel partners through $100M strategic financing partnership with Direct Capital. SAN FRANCISCO – June 14, 2016 – Book. Stay. Go., today announced a strategic partnership with Direct Capital, a division of CIT Bank, N.A., to provide $100M pre-approved equipment financing to hotel partners through the Book. Stay. Go. + ASSA ABLOY Hospitality Door Hardware Upgrade Program. "Today, we are pleased to announce our strategic partnership with Direct Capital – the first of it's kind in the industry to accelerate mobile key adoption," said Viko Bhakta, CEO/...
How Can Hotels Use On-Demand Technology to Cut Costs and Improve the Guest Experience?
Alex Shashou | February 1, 2016
by Alex Shashou Every once and awhile, we'll come across a boutique hotel that is hoping to consolidate multiple third-party "on-demand" technologies that it's partnering with to offer services that exist outside of its property. Imagine, for example, that you own a small, independent property with 75 rooms. You don't have the room or the resources to build a full service spa, but you'd still like to offer massages to your guests. Rather than spend money building a physical space, you can leverage the "real estate" on your app or website and partner with companies like Zeel, an on-demand massage service, to send a masseuse to your guest...
