mobile devices
Is the Inability to Charge Mobile Devices Adding Friction to Your Guests’ Experiences?
Dave Weinstein | January 30, 2017
By Dave Weinstein With a new year comes new buzzwords. For 2017, it appears that "Frictionless" is the way to be. For hoteliers, it means creating a consistent experience across all touchpoints along the guest's journey. It means enabling guests to conduct transactions easily and instantly. In most cases, those transactions are digital, and they typically involve a mobile device of some kind. Today's smartphone is a magic wand of sorts. You can use it to instantly connect you to another person who could be on the other side of the room or across the globe. You use it to change TV channels, control room temperature, purchase items, split...
Six Changes in Hotel Mobile Design for Huge Mobile Screens
Pedro Colaco | January 30, 2015
by Pedro Colaco Mobile devices have significantly grown in importance in the travel industry. From planning a trip to actually booking hotels and flights, tablets and smartphones are assuming PCs' functions and becoming travellers' personal assistants. eMarketer's latest forecast of digital and mobile travel researching and booking, predicts that 2015 will be a defining year for mobile. According to this latest study, 47% of all 2015 online travel research will be via mobile devices. PhoCusWright U.S. Online Travel Overview Thirteenth Edition report expects mobile travel bookings in the US to reach $39.5 billion by 2015. Besides the cha...
