How Your Mobile Website Can Get Friendly With Google

Mark Abramowitz, VP Marketing, SiteMinder | April 13, 2015

By Mark Abramowitz It's sold as the ultimate fun and friendly experience 'where dreams come true'. And when asked how they deliver exceptional customer service time and time again, the legendary Walt Disney simply replied: "Do what you do so well that they will want to see it again and bring their friends." Disney's straightforward and yet insightful advice can be easily adopted by hotel businesses looking to exceed their customers' expectations and deliver great guest experiences. But over the last couple of decades those guest experiences have begun online as consumers have looked to the Internet to seek ...