Mobile Payments: The New Expectation For Hotels

Kristen Gramigna | October 15, 2015

By Kristen Gramigna Mobile payments are now a common means of accepting payment in stores, food trucks and festivals — but did you know travelers have embraced them wholeheartedly, too? In fact, nearly half of travelers who responded to a survey by the air transport firm SITA said they'd "definitely" use mobile payments during their journey. Here's are a look at why customers now expect that the hotel they choose has embraced mobile payment technology. Mobile guests expect mobile accommodations. The Pew Research Center reports that nearly two-thirds of Americans now own a smartphone, which they use to "navigate the world around t...