Interview: StayNTouch CEO on How Our Digital Life Has Profoundly Impacted Our Expectations of Everything

October 31, 2017

Jos Schaap shares his insights about what today's tech-savvy guests want and the importance of innovation in hotel technology With over two decades of success as a hotel software executive, visionary, and entrepreneur, Jos Schaap brings a unique perspective on how hotels can evolve to meet the emerging needs of guests and succeed in today's competitive environment. In an interview, Jos explains how technology has changed almost every aspect of our lives, and, as a result, it has transformed what guests expect from hotels. What was the impetus for starting StayNTouch? JS: I was on a bike ride with my dad (who went cross country), and we...