mobile technology
What Level of Digitization Is Optimum for the Hospitality Industry?
Max Starkov | February 12, 2024
By Max Starkov Digitalization is the future of hospitality, there is no doubt about it! The old-fashion theses that only human-provided service is excellent customer service is being debunked as we speak! Whether hoteliers like it or not, the hospitality industry is moving from low-tech and high-touch to high-tech and high-touch. But what kind of high-tech and high-touch? Achieved with fewer, well-trained and well-paid employees using technology to provide stellar service. AI, mobile technologies, contactless experience, automation, robotics, IoT, blockchain, etc. can help fewer well-paid, educated and trained humans to deliver far supe...
INTELITY to Showcase Platform Updates at HITEC Toronto 2023
INTELITY | June 8, 2023
The leading hospitality technology provider will demonstrate the latest developments to its cloud-based, end-to-end guest experience solution at booth #2106 Los Angeles, CA (June 8, 2023) — INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced it will highlight exciting updates to its cloud-based platform, including mobile feature set enhancements, enterprise brand-level and API utilization examples, and the latest on Platform R5, during the annual Hospitality Industry Technology Exposition and Conference, HITEC®, from June 26–29, 2023, at the Metro Toronto Convention Centre. HIT...
The WorkNomads Lab Hotel Selects INTELITY for Mobile Guest Experience
INTELITY | February 15, 2023
The newly opened co-living hotel in Bulgaria will put guest convenience and customization at the forefront using INTELITY’s platform Los Angeles, CA (February 15, 2023) – INTELITY®, provider of hospitality’s leading guest experience and staff operations platform, announced today a new deal with The WorkNomads Lab Hotel in Sofia, Bulgaria. The newly opened, mixed-use hotel will implement INTELITY’s mobile offerings, including a branded mobile app, mobile check-in, mobile key, and GEMS®, Guest Experience Management System — INTELITY’s suite of staff-facing tools. Located in Bulgaria’s capital city, The WorkNomads Lab H...
INTELITY Named Best In-Room Tablet Provider by World Travel Tech Awards
INTELITY | October 26, 2022
This is the second year INTELITY has received the global award from the World Travel Awards, the leading authority recognizing excellence in global travel and tourism Los Angeles, CA (October 26, 2022) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced it has been recognized as the World’s Best In-Room Tablet Provider by the World Travel Tech Awards 2022. This is the second year in a row that INTELITY has earned this global designation. The World Travel Tech Awards is the sister event to the World Travel Awards, currently celebrating its 29th year reviewing the best in hospitali...
How Hotels Can Diversify Their Revenue Streams With Flexible & Mobile Technology
Nicole Dehler | July 20, 2022
By Nicole Dehler, VP of Product at Stayntouch Today’s hospitality market has seen a resurgence in travel demand, but in many ways it’s a much different environment than what existed prior to 2020. For one thing, the cost of labor will begin to rise as hoteliers offer increased wages, benefits and career advancement opportunities to correct chronic staff shortages. Customer demand has also changed, as guests begin to expect higher service levels, more personalization of the guest experience and more widespread adoption of hybrid travel models, such as bleisure trips or short-term rentals. Success in this new hospitality market requir...
Hotel Guests Getting Used to Changes in Service, Technology
Bob Rauch | July 7, 2022
By Bob Rauch Hotel fundamentals are on an upward trajectory, but several macroeconomic elements are a risk to owners and operators including inflation, higher oil prices, geopolitical tensions, rising interest rates and broader economic growth concerns. A recession would clearly affect near-term hotel stock price performance and sentiment as well as net income; however, hotel industry fundamentals remain solid, midweek business travel is recovering nicely, and groups are coming back. Was COVID-19 good for the industry? No, but much of the technology that was implemented during the pandemic will stay. Contactless check-in and touch...
Stayntouch PMS and Tabit POS Integrate, Offering Hotels Dynamic Mobile-First Tech Pairing to Amplify In-Stay Dining Experience
Stayntouch | May 17, 2022
Cloud-native PMS integrates with mobile hospitality platform to improve hotel guest dining experience BETHESDA, Md. — May 17, 2022 — Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced a new direct integration with Tabit, a mobile-first hospitality platform with a specialty in hotel restaurants. Stayntouch’s cloud-native mobile PMS unburdens hospitality for hotel operators, staff, and guests. The intuitive PMS can be accessed from anywhere, with any device, and enables hotels to earn primary and ancillary revenue while delivering the option for a ...
Leveraging Mobile Technology to Combat 5 Common Hotel Operational Hiccups
Stayntouch | April 27, 2022
How mobile tech can streamline back-of-the-house operations while enhancing the guest experience By Priya Rajamani, VP of Implementation & Support | Stayntouch Efficient operations are the backbone of any well-run hotel and the foundation of an exceptional guest experience. While targeted marketing and digital personalization are important components of a successful guest journey, they accomplish little if the guest has to wait in a long line for check-in, sleep in a hastily-cleaned room, or call multiple times to receive room service. In this article, we’ll look at five common sticking points that plague hotel operations, and ex...
