Hotel Technology Liberates a Front Desk Staff Constrained by Emails and Walkie-Talkies

ALICE | June 14, 2017

The Montauk Beach House Uses ALICE's Guest Messaging and Staff Technology to Keep the Good Times Coming, All Season Long New York, NY -- Long Island's trendy The Montauk Beach House is using ALICE's guest messaging and staff technology, ALICE Guest and ALICE Staff, to improve their front desk staff coordination and guest service. Prior to ALICE, front desk staff at the seasonal property managed guest requests and coordinated their activities via email and walkie-talkie. The volume of email from guests and calls to the front desk would often strain a small front desk staff tasked with managing other staff departments, greeting guests, an...