motivation
What Are You Grateful For?
Shep Hyken | August 26, 2020
By Shep Hyken I depart from my typical customer service articles to write something that falls into the motivational category. I was on a Zoom meeting with some of my colleagues in the speaking profession. All of these people are brilliant and hearing how they have navigated the COVID-19 pandemic has been fascinating. In our group, we have a TV celebrity, the president of a major university, one of the top futurists in the world, a digital marketing expert, a retired, high-ranking military officer and more. Some of these people run large businesses and organizations. One of the questions we were asked was, “What are you grateful ...
A Reason to Smile During the COVID-19 Pandemic
Shep Hyken | April 29, 2020
By Shep Hyken I’m going to switch up my typical customer service and experience content to share a little motivation. My buddy and fellow professional keynote speaker, Joey Coleman, is one smart dude. He made a great observation about the way people are reacting to the COVID-19 pandemic. He noticed that the quarantine and stay-at-home orders are magnifying people’s personality traits. For example, if you are an optimistic person, you may be showcasing that side of your personality more than ever. If you’re a giver, you may be exhibiting more generosity than usual by supporting—financially or any other way—healthcare workers,...
