Does Trust Encourage or Discourage Employees to Share Their Suggestions?

Linchi Kwok | March 1, 2023

By Linchi Kwok The positive effects of employees’ trust in their supervisors have been widely documented, such as job engagement, performance, and organizational citizenship behaviors. Given supervisors’ authority in the workplace, we suspect supervisors would bear a critical role in initiating trusting supervisor-employee relationships. As suggested in the social exchange theory, employees may perceive supervisor trust in them as a kind act by the supervisor and feel obligated to return such a kind act with their trust in supervisor. The Research To examine the relationships among (supervisor) trust in employee, (employee) felt trust...