Maestro PMS Acquires Strategic Software Assets of Navicom Inc. to Strengthen Integrated Guest Engagement Offerings

Maestro | January 11, 2017

On-Property GEM Communication Tools Personalize Guest Relationship; In-House Service Requests Drive Guest Interaction January 11, 2017 – Maestro PMS, a leading provider of enterprise hotel management software for independent hotels, resorts and multi-property groups, announced it entered into a definitive agreement to acquire the guest feedback software and service assets of Navicom Inc. Navicom's widely installed online Guest Experience Measurement (GEM) system captures guest feedback and is a key tool for improving both operational and reputation management strategies. The system helps hotels learn more about their guests' on-s...