navy lodge
DiaRaquel McWilliams Named NEXCOM’s Navy Lodge Associate of the Year
May 27, 2016
DiaRaquel McWilliams, Guest Services Supervisor, Navy Lodge Yokosuka, Japan, has been named the Navy Exchange Service Command's (NEXCOM) Navy Lodge Associate of the Year for 2015. "DiaRaquel always has a smile on her face no matter what is happening in the Navy Lodge or at the front desk," said Brandon Kala, General Manager, Navy Lodge Yokosuka. "She speaks to and serves all guests with professionalism and dignity and she ensures that all her associates follow her lead in providing outstanding guest service." During summer 2015, there was a homeport change between the USS Chancellorsville (CG 62) and USS Benfold (DDG 65), as well as the...
American Hotel & Lodging Educational Institute Honors Navy Lodges for Commitment to Professional Development and Certification
the American Hotel & Lodging Educational Institute (AHLEI) | May 11, 2016
Orlando, Florida, May 2016—The American Hotel & Lodging Educational Institute (AHLEI) presented three Navy Lodge properties with awards recognizing their commitment to supporting their employees and guests by providing access to continuing education, training, and professional certification, using AHLEI's resources as part of a property-wide development program. Navy Lodge Sasebo, under the leadership of general manager Connie Hill, and Navy Lodge Guantanamo Bay, under the leadership of general manager Joycelyn Connage-Johnson, received the Military Hospitality Training Excellence Gold Award. To earn this award, a property mus...
Navy Lodge Program Honors 2015 Worldwide Award Winners
May 9, 2016
The Navy Lodge Program announced its 2015 award winners during its annual worldwide Training and Strategy Workshop. The awards highlight outstanding guest service in a variety of different facets of the Navy Lodge. "All our Navy Lodge general managers and associates work hard to provide PREMIER guest service each and every day for our guests," said Michael Bockelman, Vice President, Navy Exchange Service Command's (NEXCOM) Navy Lodge Program. "These awards are our way to honor them for all the work they do for our guests. Congratulations to each of the winners for a job very well done." The Carlson Award is given to a Navy Lodge for its...
