navy lodge everett
American Hotel & Lodging Educational Institute Honors Navy Lodges for Commitment to Professional Development and Certification
the American Hotel & Lodging Educational Institute (AHLEI) | May 11, 2016
Orlando, Florida, May 2016—The American Hotel & Lodging Educational Institute (AHLEI) presented three Navy Lodge properties with awards recognizing their commitment to supporting their employees and guests by providing access to continuing education, training, and professional certification, using AHLEI's resources as part of a property-wide development program. Navy Lodge Sasebo, under the leadership of general manager Connie Hill, and Navy Lodge Guantanamo Bay, under the leadership of general manager Joycelyn Connage-Johnson, received the Military Hospitality Training Excellence Gold Award. To earn this award, a property mus...
Navy Lodge Everett First Navy Lodging Operation to Earn Certified Guest Service Property Designation
the American Hotel & Lodging Educational Institute (AHLEI) | September 29, 2015
Orlando, Florida, September 2015—The American Hotel & Lodging Educational Institute (AHLEI) has awarded Navy Lodge Everett with the designation of Certified Guest Service Property. It is the first Navy lodging operation to earn this title, which is presented to properties that train their employees using AHLEI's Guest Service Gold® program and certify all guest-facing staff as Certified Guest Service Professionals (CGSP®). Fifteen associates earned the individual certification after completing the paper-based Guest Service Gold® training. "Our goal was to learn more about guest service skills and to provide memorab...
