The Road Ahead for Franchise Owners and Technology: A Dialogue With Neal Patel, Chairman, AAHOA, and Dr. Ravi Mehrotra, President and Chief Scientist,

IDeaS | September 15, 2022

With the summer travel season waning and a busy fourth quarter on the horizon for hoteliers, owners and operators continue to focus on maximizing revenue and profitability while confronting a host of critical operating challenges – from inflation to rising operating costs to an acute labor shortage. A highlight of the summer was Converge, IDeaS Hospitality Revenue Summit, drawing a large number of hoteliers and revenue managers to the Lotte New York Palace, July 18-19. The following Q&A is adapted from remarks at the event from Neal Patel, the recently appointed Chairman of AAHOA (Asian American Hotel Owners Association), and Dr. ...