Associate Retention & Motivation in Hotels: Let’s Leave Pandemic Crisis Mode and Focus on Employee Satisfaction Again

Neil Flavin | May 12, 2021

By Neil J Flavin The pandemic’s negative effect on the hospitality industry, especially its ability to hire new associates, will be long felt even as we see signs of recovery. Many have left the industry for other opportunities considered more stable. The more leadership can recognize, motivate, and reward team members, the stronger the chances are of rebuilding and retaining staff for the long term. There are so many hidden and not-so hidden costs of high turnover that exploring all options to retain your valuable associates is more important than ever. New associates are excited to come to work, be productive, and help provide for t...