New Year’s Reflections: Celebrate Your Accomplishments

Shep Hyken | January 2, 2020

It’s that time of year when we make New Year’s resolutions that, while well-intentioned, we quickly fall short of and often forget in a very short time NEW YEAR’S REFLECTIONS: CELEBRATE YOUR ACCOMPLISHMENTS I’m going to break away from my typical articles about customer service and experience and get personal. It’s that time of year when we make New Year’s resolutions that, while well-intentioned, we quickly fall short of and often forget in a very short time. Personal goals about working out and losing weight seem to be the most popular. Those resolutions can often be frustrating, especially if they become a pattern of fa...