noc
Blueprint RF Puts Intelligence in the Help Desk with the Network Operations Center (NOC)
Blueprint RF | June 20, 2016
- New Technology Premieres at HITEC 2016 – Norcross, GA (June 20) – Blueprint RF announces the launch of a revolutionary and propriety Network Operations Center (NOC) technology platform designed to accelerate network issues response times and successful resolution, no matter how large or small the issue. Drawing from Blueprint RF's broad data storage and analytics architecture, Help Desk agents now actively leverage a broad suite of new, propriety software tools to enhance technician productivity and speed to resolution. The new NOC Dashboard will be unveiled to the industry and demonstrated for the first time during HITEC ...