on-demand
Using an On-Demand Worker Platform to Thrive When Groups Return
Larry and Adam Mogelonsky | June 2, 2021
By Larry and Adam Mogelonsky When are groups coming back? This is undoubtedly a question on many hoteliers’ minds, but perhaps the better question is, how are you going to manage operations when they do come back? Right now, the industry is narrowly focused on two central issues – the post-pandemic surge in leisure guests (as epitomized by the concept of ‘revenge travel’) and the labor shortages resulting from so many furloughed staffers permanently leaving the industry (amongst other factors). Both of these matters not only influence the groups segment, but also compound many of their underlying problems. To help navigate th...
Smartconcierge Ivy® Selected for 2019 HEDNA’s Innov8 on Jan 30
January 24, 2019
Hoteliers will learn the power of AI to enhance guest experiences, increase upservice revenues, reduce staff disruptions and to quantify it all with Ivy SANTA MONICA, CA (JANUARY 24, 2019) – Go Moment®, the world's leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry – its smartconcierge, Ivy® – today announced that company CEO Raj Singh will be presenting Ivy's technology at the 2019 HEDNA "Connected Like Never Before" Global Distribution Conference in Los Angeles. Singh will be showcasing Ivy's role in the evolving guest service eco-system during HED...
On-Demand Service and the Culture of Convenience: What Are Guests Really Looking For?
Jos Schaap, CEO -Founder and CEO | November 8, 2018
By Jos Schaap CEO and Founder – StayNTouch We aren't just living in a mobile age — we are living in an 'on-demand' economy, and it is revolutionizing business models and the corresponding consumer experience across every industry. With digital platforms and apps empowering instant gratification, paired with efficient and intuitive technological properties to cater to a personalized and data-driven experience, the supply which meets the demand of customers is readily available, 24/7. The modern consumer has become accustomed to the ease of uninhibited access to messaging, e-mail, social media, e-commerce, and general online f...
