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on demand services

On-Demand Service and the Culture of Convenience: What Are Guests Really Looking For?

Jos Schaap, CEO -Founder and CEO | November 8, 2018

By Jos Schaap CEO and Founder – StayNTouch We aren't just living in a mobile age — we are living in an 'on-demand' economy, and it is revolutionizing business models and the corresponding consumer experience across every industry. With digital platforms and apps empowering instant gratification, paired with efficient and intuitive technological properties to cater to a personalized and data-driven experience, the supply which meets the demand of customers is readily available, 24/7. The modern consumer has become accustomed to the ease of uninhibited access to messaging, e-mail, social media, e-commerce, and general online f...

How Can Hotels Use On-Demand Technology to Cut Costs and Improve the Guest Experience?

Alex Shashou | February 1, 2016

by Alex Shashou Every once and awhile, we'll come across a boutique hotel that is hoping to consolidate multiple third-party "on-demand" technologies that it's partnering with to offer services that exist outside of its property. Imagine, for example, that you own a small, independent property with 75 rooms. You don't have the room or the resources to build a full service spa, but you'd still like to offer massages to your guests. Rather than spend money building a physical space, you can leverage the "real estate" on your app or website and partner with companies like Zeel, an on-demand massage service, to send a masseuse to your guest...

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