onboarding
5 Ways Learning Management Systems Embedded in Your PMS Help Jump-Start Onboarding
Warren Dehan | April 23, 2024
Hoteliers planning on new hires and seasonal hires must focus on shorter lessons, interactive experiences, and providing accessible learning tools to workers By Warren Dehan Independent hoteliers are looking for impactful ways to train tomorrow’s workers – and fast. Hotel leaders must find ways to shorten training time and improve worker decision-making, starting with how they interface with on-property technology. The hotel property-management system typically has the most significant learning curve for new hotel workers, and it’s up to PMS developers to design systems that help new employees easily acclimate to their property’...
The Importance of Training and Onboarding Staff in a Post-Pandemic World
Jeff Venza | April 8, 2021
By Jeff Venza In any industry, hiring, training, and effectively onboarding new staff is a significant undertaking that is often wrought with nuanced challenges. In the wake of the coronavirus pandemic, however, we find ourselves in an entirely new landscape. Over the past 12 months, rapid digital transformation has enabled organizations to reimagine how they work and manage talent completely. By 2028, 73% of all departments will have remote workers (Upwork), and internal communication and support processes across organizations have been placed under a critical lens. Workflow breakdowns and lapses in best practices have come to the fore...