online booking scams
Hotel Industry, AARP Join to Help Protect Seniors From Travel Scams
AHLA | December 23, 2019
Joint Effort Will Help Consumers Identify Online Booking Scams and Search Smarter WASHINGTON (December 23, 2019 –As Americans book last-minute holiday travel and begin contemplating summer trips, the American Hotel & Lodging Association (AHLA) and AARP today announced a coordinated campaign aimed at educating senior travelers to avoid travel scams. This collaboration aligns with both AHLA’s Search Smarter campaign and the AARP Fraud Watch Network, initiatives designed to help consumers avoid falling victim to scams and fraud. According to AHLA research, online booking scams and dishonest marketing practices by fraudulent and m...
Hotel Innovators Educate Lawmakers on Capitol Hill, Urge Support for Stop Online Booking Scams Act
the American Hotel & Lodging Association | November 30, 2017
Hoteliers Promote Consumer Protection as Industry Continues to Innovate WASHINGTON, D.C. – November 30, 2017 – Innovation and e-commerce leaders from hotels across the country, led by the American Hotel & Lodging Association (AHLA), will convene on Capitol Hill today to educate lawmakers about innovation in the hotel and lodging industry and how to best protect consumers against online hotel booking scams. The hotel industry has been a leader in the evolving digital landscape for decades and were among the first to move products to the online space. Indeed, hotel businesses now make up 15 percent of all U.S. e-commerce, ...
AHLA and the Better Business Bureau Team Up to Fight Online Hotel Booking Scams
AHLA | November 27, 2017
Uniquely Positioned Partnership Equips Consumers with Tools to "Search Smarter"; Bad Bookings Impact 55 Million Travelers Washington, D.C. – November 27, 2017 – The American Hotel & Lodging Association (AHLA) today announced a new partnership with the Better Business Bureau (BBB) to educate and protect consumers against online hotel booking scams, which have increasingly become more prevalent and are affecting millions of consumers who book hotels online. Last year alone, 55 million bookings were made through websites travelers thought were the actual hotel's website only to find out later they were a rogue third-party o...
New AHLA Research Reveals Online Hotel Booking Scams Are on the Rise, Duping Consumers, Translating to Nearly $4 Billion Each Year
the American Hotel & Lodging Association | June 14, 2017
Washington, D.C., June 14, 2017 – Every 60 seconds, Americans make 500 hotel bookings online. And new research reveals that online scams and fraudulent sites are on the rise. In 2015, just six percent of American travelers reported having booked on what they believed was a hotel's official website, only to find they had booked on a fraudulent site – websites that use a variety of marketing tactics to mimic hotel websites but are not, in fact, affiliated with the hotel. Just two years later, the number of travelers reporting that same experience has nearly quadrupled to 22 percent. Today, that amounts to 55 million hotel book...
Online Hotel Booking Scams Cost Americans $1.3 Billion Annually; Senate Subcommittee on Consumer Protection Pushes for More Action to Protect Consumer
the American Hotel & Lodging Association | March 22, 2017
WASHINGTON, D.C. – March 22, 2017 – The American Hotel & Lodging Association (AHLA) applauds the Senate Subcommittee on Consumer Protection, Product Safety, Insurance, and Data Security today for taking another step in raising awareness about the prevalence and significant impact of online hotel booking scams on American consumers. At a hearing dedicated to examining the cost of scams on U.S. consumers and the economy, as well as the efficacy of law enforcement and prevention efforts being implemented to combat them, Senator Amy Klobuchar (D-MN) questioned Maureen Ohlhausen, Acting Chairman of the Federal Trade Commissio...
E&C Committee Takes up Hotel Booking Scams as Travel Season Gets Underway
AH&LA | May 25, 2016
Hotelier Testifies on Impact of Online Hotel Booking Scams Washington, D.C. – May 25, 2016 – The U.S. House Committee on Energy & Commerce Subcommittee on Commerce, Manufacturing, and Trade today held a hearing in which it discussed the impact of hotel booking scams on consumers. The hearing focused on H.R. 4526, the Stop Online Booking Scams Act, which is legislation cosponsored by Representatives Lois Frankel (D-FL), Ileana Ros-Lehtinen (R-FL) and Bill Shuster (R-PA), that would help protect consumers, businesses, and innovation, as well as ensure consumers are not deceived during the hotel booking process. With some f...
