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online bookings

New Study Reveals: Some 15 Million Online Bookings are Scams by Rogue Websites

the American Hotel & Lodging Association (AH&LA) | September 29, 2015

Biggest Inconveniences: Incorrect accommodations, extra fees, no refunds Washington, D.C. (September 29, 2015) – When it comes to booking a hotel, it pays to go straight to the source. A new study conducted by the American Hotel & Lodging Association (AH&LA) reveals that one in three people are worried about online booking scams, which affect millions of unsuspecting consumers. Early estimates suggested that some 2.5 million hotel bookings a year were affected by deceptive practices through rogue third-party online travel agency (OTA) affiliates who pose as direct hotel booking sites. The study, conducted by GFK Custom Re...

Hotel Images Matter; An Empirical-Based Guide to Hotel Photos that Best Encourage Online Bookings

Expedia, Inc. | March 24, 2015

Expedia developed the following white paper as a tactical guide on the best- and worst- types of images for hoteliers to include online in order to maximize bookings. The study was conducted at Expedia's User Experience labs to discover which hotel imagery would perform best. As a technology company, we can focus on innovations that will drive more demand to our hotel partners, while providing them with the capability to target the demand that they want, and easy-to-understand analysis and data to refine their distribution strategy. Summary It is well known that the quality of a hotel's online brochure has a direct impact on sho...

Delta Centre-Ville Hotel in Montreal to Close for Conversion to Alternate Use on October 31, 2013

HeBS Digital & Adobe Systems & the Authors | July 8, 2013

TORONTO, Ontario - July 8, 2013 - Delta Hotels and Resorts has been informed by InnVest REIT, owner of the Delta Centre-Ville in Montreal, that following a strategic review of its properties, InnVest has sold the hotel. Delta will continue to manage the hotel until October 31, 2013, at which point the hotel is expected to be closed and the property converted to an alternative use by the new owner. "Delta Hotels and Resorts has been managing the Delta Centre-Ville hotel since 1999, and has not been involved in the business decision to sell or close the property," said David Bird, Senior Vice President, Operations, Delta Hotels and Resort...

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