organizational leadership
The Heart of a Leader
Dr. Bryan K. Williams | July 11, 2024
Why should anyone follow you? Anywhere? Seriously, that is the question that leaders must ask themselves. John Maxwell wrote, "If you think you are leading, and no one's following, then you’re just taking a walk. A cynic might ask, "who do you think you are to believe that YOU are worthy to be followed?" And if you're not careful, you might believe that only those who have been anointed with special degrees and certifications are "worthy" to lead. You might think that you're too young to lead. You might accept that you're too inexperienced to lead. You might even think that you're not competent enough to lead. All of those thing...
Dr. Bryan K. Williams Inspires HITEC Charlotte Attendees With Engaging Keynote
Dr. Bryan K. Williams | July 10, 2024
Washington DC (July 10, 2024): HITEC North America recently held its conference and exposition on June 24-27 at the Charlotte Convention Center in Charlotte. It attracted over 5,900 industry professionals, making it the largest event of its kind in the world. Dr. Bryan K. Williams was the opening Headliner speaker and challenged all attendees to always set high standards, and create an engaging service culture on their teams. The topic was "Be a Mountain Climber: Tips to Overcome Any Barrier." The keynote focused on leaders who want to refocus themselves and their teams to provide a consistently engaging customer experience. Williams’ bi...
