Why We Made Package Management a Distinct Component of Our Concierge Technology

ALICE | March 19, 2017

Most front of house hotel systems do not consider package management an important toolset for the concierge and front desk, but they should. ______________ As the number of packages we receive continues to break new records year over year, many of those packages are finding their way to your hotel. Maintaining a real-time, easily accessible log of guest items, like packages, is therefore of increasing importance to the front desk and concierge roles. And guest items aren't just restricted to packages. Hotels are often responsible for storing lost and found items, amenities for use, like umbrellas, adapters, and extra guest beds, and gue...