pam angelucci
Are Dead Zones Hurting Your Satisfaction Scores?
Pam Angelucci | January 26, 2016
Having a network infrastructure that balances Wi-Fi and Cellular (3G voice and 4G/LTE Data) is key to meeting the needs of mobile-dependent travelers By Pam Angelucci If I were to ask 10 hoteliers who just recently made a sizeable investment in their hotel's Wi-Fi infrastructure, "Do you think your guests are happy?" chances are high that all 10 would say "Yes." The answer to my next question, however, may be more telling . . . "Do you have any dead zones in your hotel? Any places where obtaining a cellular signal is iffy or nonexistent?" Today's travelers expect to have lightning-fast speeds to con...
Adding or Upgrading a Hotel’s Cellular Infrastructure Key to Boosting Satisfaction, Retaining Guests
Pam Angelucci | April 14, 2015
Whether you are building a new hotel or renovating an existing property, ensuring proper cell coverage is easy with turn-key RoamBOOST By Pam Angelucci Learning from one's mistakes is a wonderful thing, but when oversights are made during the construction or renovation phase at a hotel but are not caught until the doors are ready to open or re-open, it could be costly -- or worse, you could lose customers forever. The blunder I'm referring to occurs when owners, operators, construction crews and design teams don't take cellular signal coverage into account when building a new hotel or embarking on a renovation. No hotel wants to be in t...
Hospitality Technology Expert Pam Angelucci Joins RoamingAround to Spearhead Growth of RoamBoost
RoamingAround | February 17, 2015
Former Ritz Carlton CIO recruited to continue exponential growth of RoamBoost DAS division BOSTON, MASS. - FEBRUARY 17, 2015 - With demand for access to cellular networks for 3G voice and 4G data at an all-time high, the hospitality industry's mobile engagement expert, RoamingAround, has recruited distinguished hospitality veteran and former Ritz Carlton Hotel Company CIO Pam Angelucci to head its RoamBoost division as Senior Vice President of Operations. RoamBoost is a scalable Distributed Antenna System (DAS) solution for hotels that solves in-building cellular coverage problems throughout a property or in targeted areas, such as th...
