The ‘NEW’ Hotel General Manager

Paul Sarlas | April 20, 2017

By Paul Sarlas The position of general manager has never been a static one. When you're checking the financials one minute and tasting new dishes in your restaurant the next, you cannot afford to be a specialist. You need to be generalist, hence the title. With an enigmatic sounding title and a capricious job description, General Managers, as a rule of thumb, are generally quick to adapt. That being said, there has been a visible and real shift across the industry in the last ten years. A rare combination of circumstances; including, but not limited to, the financial crisis that have conspired to making today's General Manager v...