paul van meerendonk
Training, Maintaining & Elevating Top Hotel Revenue Management Talent
Paul Van Meerendonk | November 6, 2018
By Paul Van Meerendonk Remember that whiz kid in reservations? He had grown up with computers and seemed able to fly around the property management system with natural ease and skill. Sure, his job was just to answer calls and make reservations, but he had a knack for finding cool reports buried deep in the system. Not only that, but he had also somehow mastered Excel and was able to create dazzling charts that seemed to bring the numbers to life. We knew we had to nurture his raw talent, so we signed him up for some revenue management 101. He would become our savior, finally getting our pricing in shape and enhancing our top-line reven...
Rev Up Productivity: The Rise of IoT & Voice
Paul Van Meerendonk | March 29, 2018
By Paul Van Meerendonk Who didn't love the '90s? We had pagers, Spice Girls, video rental stores and paid for our internet connection by the minute. Two decades ago, a household would temporarily sacrifice their only phone line just to connect one stationary device to the World Wide Web. Today, it's difficult to count the number of devices simultaneously connected to the internet in a single home. From TVs, thermostats, doorbells, cameras, lighting, voice-controlled assistants, tablets and mobile devices, a family of four could easily have upward of 20 connected "things"—hence we now have the Internet of Thin...
Don’t Get Lost in the Sea of Data
Paul Van Meerendonk | September 11, 2017
By Paul Van Meerendonk Over the years, the pool of data sources hotels utilize within their business strategies has grown exponentially larger. The propagation of its importance within the development of short- and long-term vision and strategic planning has also become more commonplace than in years past. Innovative breakthroughs in technology and analytics mean organizations continue to see more opportunities to leverage data in meaningful ways. However, the alternative side is the steep volumes of data can be dauntingly large and intricately complex. Some organizations liken this complex data environment to needing a bigger boat for ...