paul west
Crisis Resilience for the Moment: Risk Management & The Remote Worker
Paul West | April 8, 2020
By Paul West Now that everyone’s approach to risk management and crisis resilience is being challenged as never before, there is still much to consider in trying to maintain any sort of business continuity for most companies where doors are closed and revenues are interrupted while expenses continue to mount. Certainly things will continue to change as this paralyzing event also comes with a fluid time element that is indeed stressful to every individual and pushes the sanity button of each while enduring a self-imposed, financial shutdown that is concern for all with its impact on the overall economy. As we approach crisis resilience...
In Search of a New Hotel Revenue Stream
Paul West | September 30, 2019
by Paul West Once upon a time in the hotel business, someone connected the coaxial cable from the new cable company to their guest room televisions and began promoting their HBO and Showtime amenity to guests. Sounds funny now; but, even funnier because you can still find hotel/motel entrance signs as you drive around the country that actually still promote Free HBO and SHOWTIME. Those types of antiquated signs usually include a notice that also reads ALL UNITS AIR CONDITIONED. There was also a time when call accounting systems added 25%–45% to the cost of guest local/long distance calls yielding a nice chunk of change from a captive ...
