Fix the Debit Card Problem at the Front Desk

Tucker Johnson | November 9, 2017

By Tucker Johnson Many guests are unaware that at check-in a hotel is just authorizing their credit or debit card, not charging them for their stay. The charge occurs at check-out and is typically done on the same card that was originally authorized and used to check-in. In the case of a credit card, the authorization is easily released; the card is then charged, and the whole transaction is very smooth. This is not the case with the use of a debit card, however. When using a debit card, the initial authorization is also released when the card is charged. The problem occurs with the way the releases are processed. Debit card releases ca...