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Percipia Releases Frequency PBX Video Calling for Hospitality Administrative Phones

Percipia | October 29, 2024

New Functionality Allows the Use of Administrative Desk Phone Cameras for Video Calling CHICAGO, October 29th, 2024 – Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of Frequency PBX Video Calling, a new feature that enables administrative staff to make video calls using the camera on their desk phones. This feature is designed to improve communication among staff, making it easier to complete operational tasks and collaborate remotely. The Frequency Video Calling feature is built on Percipia’s industry-leading IP pho...

Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+

PERCIPIA | September 16, 2024

CHICAGO, September 16th, 2024 – Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of VIVA+, an all-in-one hospitality solution built on Alexa Smart Properties (ASP) for Hospitality  that is available now to all new and current Percipia clients. VIVA+ integrates Percipia’s IP phone system, Frequency PBX and Frequency Stratus, and guest voicemail solution, Precision Voicemail, by utilizing their middleware engine, Parallax. VIVA+ transforms the guest experience by offering a comprehensive suite of features in a single, sl...

Percipia Launches New Hospitality Interface for Webex by Cisco

Percipia | June 27, 2023

Parallax available on Webex App Hub for advanced unified communications manageability CHICAGO, I.L. — June 27, 2023 — Percipia, a telephony and mobility solutions and services provider for the hospitality industry, announced it is expanding its partnership with Cisco by delivering Parallax, a hospitality interface gateway for unified communications, to the Webex platform. This integration for the hospitality market allows administrative call control where customers such as hotels can now deploy Webex extensions for calling in guest rooms with caller-ID upon check-in. “We are excited to be expanding our partnership with Cisco thro...

Percipia Introduces an Affordable Telephone Solution for Select Service Hotels

Percipia | April 10, 2023

Chicago, IL – Percipia, a leading hospitality solutions provider, announces a new telephone system specifically designed for select service and extended-stay hotels. The new product, Frequency SE (Select Edition), includes core telephony features that a select service hotel would require, like guest and admin extensions, admin desk phones, PMS integration, and voice mail, without the added cost of features least utilized by Select Service Hotels. Frequency SE joins its sister products to round off Percipia’s telephony offerings to cater to all of the hospitality market. Percipia has gained substantial market share with its full-fe...

AEi Communications Announces New Partnership With Percipia to Debut Percipia’s Software on AEi Smart Display Phones

Percipia | June 18, 2019

Millbrae, CA – June 18th, 2019 – Percipia, a hospitality telephony and mobility leader, and AEi Communications, a major manufacturer of guestroom phones, have entered into a partnership to develop an application suite for AEi’s 4.3-inch screen SIP handsets designed specifically for the hospitality industry. These hospitality applications were developed to integrate hotel systems and services and display them on AEi handsets. Percipia’s hospitality interface gateway and XML engine, Parallax, and AEi’s IMM software, make displaying content on AEi’s SIP display phones a breeze. “AEi has always been a great hardware manufacture f...

Percipia Collaborates With Lenovo to Debut Lenovo Smart Tab for Hospitality

Percipia | June 18, 2019

Chicago, IL – Percipia, the leader in hospitality telephony and mobility solutions, has partnered with Lenovo™ to bring their technology to the guest-room. Percipia’s PMS interface gateway, Parallax, along with Percipia’s mobility platform, Latitude, power the Lenovo Smart Tab to bring the ultimate hospitality experience to each and every guest-room. Percipia is known for their hospitality interface engine, Parallax, which ties in any hospitality system on property, to give guest and staff a seamless experience. When guests interact with Latitude mobile application platform, they communicate to all hotel systems like the PMS, conci...

Knowcross and Percipia Integration to Help Hotels Deliver an Enhanced Service Experience to Their Guests

Knowcross | October 30, 2018

Washington D.C., October 30th 2018 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is happy to announce the integration of its guest request workflow management system with Percipia – a leader in telephony integrations and in-room interactive display applications. The integration is aimed to deliver a joint solution for hotels to provide an improved experience to their guests. With this integration, guest requests made by Percipia's guest-facing Latitude in-room application or guest personal device running an identical application will be processed or relayed as a guest request...

Percipia Introduces New Frequency PBX Softphone Client Frequency Connect

Percipia | June 19, 2018

Chicago, IL – Percipia, a leading provider of hospitality focused telephony solutions, introduces a new softphone product Frequency Connect. Frequency Connect utilizes Mac, PC, Android and iOS operating systems to bring Frequency PBX telephony solution anywhere in the world. Companies can offer remote employees the same telephony experience as if they were in physical offices. Frequency Connect allows users to dial an internal extension, transfer calls to other extensions, create conference bridges, and view call history made from all devices. Frequency Connect enables administrative extensions to be utilized away from physical of...

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