personalized hotel experience
IHG Hotels & Resorts Survey Reveals Guests’ Value Personalised Hotel Experiences
IHG Hotels & Resorts | October 11, 2022
New Delhi, October 11 2022: A pan – India survey commissioned by IHG Hotels & Resorts as part of the launch of their “Guest How You Guest” global loyalty campaign revealed insightful results, to better understand how consumers like to enjoy their time as a hotel guest. With a total sample size of 5000 respondents including male (52.7%) and female (47.3%) from age groups of 18 – 65, the survey aimed to explore preferences and desires of guests during hotel stays, critical to offering a world-class hospitality experience. It revealed how hotel guests value a more personalised experience that allows them to be totally themselves,...