pms solution
Interdepartmental Communications & Two-Way Staff Messaging Will Elevate Hotel Operations in 2024
Warren Dehan | January 9, 2024
By Warren Dehan By breaking down departmental barriers, embracing unified data management through an all-in-one PMS, and leveraging modern guest engagement tools, hotels position themselves as pioneers in guest-centric service, setting new standards of excellence in the hospitality industry Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database approach to have a game-changing impact on efficiency. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests. Such digitalization is revolutionizing how hotels m...
North Yorkshire’s Luxurious Rudding Park Spa Hotel Improves Operational Transparency and Efficiency Using Maestro All-In-One PMS
Maestro | October 10, 2023
The 300-acre Rudding Park centralized its operations under a single database accessible through the cloud, simplifying the property’s daily operations and improving revenue; Visit Maestro at the Independent Hotel Show in London October 16-17 in Stand 1530 MARKHAM, Ontario, October 10, 2023 — Rudding Park, a privately owned luxury spa and golf resort in Harrogate, North Yorkshire, England, has taken great strides to invest in technology and keep pace with new operational challenges. The resort offers 90 guestrooms and suites, a destination spa, two restaurants, a kitchen garden, a private cinema, two golf courses, and multiple meetings...
Canary Technologies and Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Maestro | May 10, 2023
San Francisco, California, May 10, 2023 — Canary Technologies, the hospitality industry’s leading guest-management system, is integrating with Maestro PMS to provide hoteliers the tools they need to meet evolving guest needs and operational challenges. This joint effort provides a 2-way integration between systems and puts the power of Canary’s Guest Management solutions like Check-In, Checkout, Upselling, Guest Messaging, Digital Tipping, and Digital Authorizations directly into the hands of Maestro’s property-management system customers. Thanks to this new partnership, hoteliers that rely on Maestro PMS can now boost revenue, imp...
HEI Hotels & Resorts Selects Stayntouch as Preferred PMS Provider for Upscale Independent Properties
Stayntouch | July 6, 2022
The premier independent hotel and resort management company chose Stayntouch to deliver a robust and flexible mobile PMS solution to five large upscale independent properties BETHESDA, Md. — July 6, 2022 — Stayntouch, a global leader in cloud hotel property management systems and guest-centric technologies, expands its partnership with HEI Hotels & Resorts, one of America’s leading upscale and luxury hotel management companies. In addition to delivering its guest-centric mobile PMS to five luxury properties, Stayntouch is now a preferred PMS provider for future independent properties and acquisitions. Founded in 1985, HEI Hote...
All-in-One or APIs? Modern PMS Offers the Best of Both Worlds
Warren Dehan | June 21, 2022
Independent operators often have diverse needs that are best served by a sophisticated PMS solution platform coupled with extensive APIs that help them stand out and succeed in their market; Visit Maestro in Booth 1325 at HITEC Orlando By Warren Dehan Technology’s impact on hospitality has been transformative, but no one tool can do everything. This can be tough to confront when looking for something as integral as a hotel property-management system, but this is the reason APIs (Application Programming Interfaces) exist — to support operators in meeting their needs by filling in the gaps in capabilities offered by an established pla...
Response to the 2018 Hospitality Technology Study: Hoteliers & Technology Vendors Must Work Together for the Greater Good
July 24, 2018
By Jos Schaap CEO and Founder - StayNTouch When it comes to hotel technology, are hotels and their system providers on the same page? The answer to the question can be found in the 2018 Hospitality Technology Study (available for download here) conducted by the leading hospitality technology brands Fuel Travel, Flip.to, and StayNTouch. Over 358 respondents, responsible for buying or selling hospitality technology were asked to identify common priorities along with potential divides among hoteliers and suppliers. Some of the key takeaways: 1. Guest experience is a top priority; leveraging technology is how we accomplish this. 2. The indu...
7 Reasons Hotels Choose StayNTouch Over Other PMS Solutions
StayNTouch | March 13, 2018
Free guide reveals why Rover PMS has quickly become the preferred PMS solution for independent hotels, resorts and chains worldwide (March 13, 2018) - Hotels rely on their PMS for managing their operations, their marketing and every stage of the guest journey—from planning to check-in, during the stay, at check out, and after the visit. However, choosing a property management system goes much deeper than features and functions. There are several other considerations. Most importantly, you must keep in mind that the software the invest in will impact how efficiently your employees perform, the quality of guest service you provide, ...
Training Your Hotel Staff on a New PMS Should Take Minutes, Not Days
February 6, 2018
By Jos Schaap Time is an incredibly valuable currency, especially in the hospitality world. Running a hotel effectively requires efficiency and guest-focus to always be top of mind — which means your staff, internal processes, guest observations (and more) all have to be firmly intact, supported and operating smoothly to ensure ongoing success. While aiming to work smarter, not harder, hoteliers frequently find themselves searching for advanced solutions to enhance daily operations and streamline management efforts. After all, the more time these solutions can save a hotel, the better. This is where the consideration of PMS soluti...