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A New Flavour for Hotels
PolyU School of Hotel and Tourism Management | July 20, 2023
A priority of hotels worldwide is, quite naturally, attracting and catering to the needs of guests. Seldom do hotels invest heavily in strategies to cater to non-guests. However, according to Dr Sung Gyun Mun, Dr Linda Woo of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-author, hotels’ food and beverage (F&B) departments can bring in big money by attracting customers from local communities – not just tourists. With important implications for businesses in the post-COVID-19 era of tourism recovery, the authors suggest that hotels may be able to use their F&B offerings to reach n...
A Breath of Fresh Air for Luxury Hotels
PolyU’s School of Hotel and Tourism Management | January 18, 2023
Trees, potted plants and “green walls” may not be conventional forms of interior design, but with growing demand for sustainable, eco-friendly hospitality, hotels are upping their efforts to incorporate “green atmospherics” into their indoor spaces. Whilst people’s behaviour is known to be shaped by their physical surroundings, the specific effects of living plants, scent, air quality, natural light and green spaces are not yet known. Focusing on the luxury hotel sector, Professor Jin-Soo Lee of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and co-researchers explored the influence of vari...
Food for Thought for the World’s Restauranteurs
PolyU’s School of Hotel and Tourism Management | May 15, 2020
Restauranteurs will for the first time have a highly accurate way to measure their financial constraints, thanks to a pioneering index recently developed by Dr. Sung Gyun Mun of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and his co-researcher. Although the restaurant industry is a vital driver of economic growth around the globe, restaurant firms are still subject to financial constraints that can pose a severe threat to their survival. Until now, little effort has been made to explore the financial pressure facing firms in the specific context of the restaurant industry. In their ground-breaking...
PolyU Study Evaluates Airbnb – Friend or Threat?
August 21, 2018
Home rental sites such as Airbnb do not yet represent a threat to Singapore's budget hotel operators, although the market is under considerable pressure from new entrants, according to a study by Professor Brian King and Edward Koh, student of the Doctor of Hotel and Tourism Management (D.HTM) programme, of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU). Their findings, however, suggest that the threat posed by the rapidly growing home rental market could intensify unless the government introduces regulations to "level the playing field" in the near future. Technology has generated "hug...
PolyU Study Explores Why Lodging Reviews Matter in the Sharing Economy
May 21, 2018
More and more people are offering their homes through peer-to-peer sites such as Airbnb to generate extra income, and those who are awarded "Superhost" status can expect to receive more reviews and higher ratings, according to Dr Markus Schuckert and Professor Rob Law of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and co-researchers. Their study of the Airbnb platform explores various factors that influence whether guests post reviews of their accommodation and which characteristics generate higher ratings, as reviews are "a highly significant factor" in the success of a tourism business, pa...
PolyU Scholar Honoured with McCool Breakthrough Award for Advancing Hospitality and Tourism Education
August 14, 2017
Professor Kaye Chon, Dean, Chair Professor of the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) and Walter Kwok Foundation Professor in International Hospitality Management, was bestowed the 2017 McCool Breakthrough Award by the International Council of Hotel, Restaurant, and Institutional Education (I-CHRIE), the world's largest organisation of hospitality and tourism educators, for founding the Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Professor Chon received the award at the Annual I-CHRIE Summer Conference and Marketplace in Baltimore, Mary...
PolyU Study Finds Profound Changes in Chinese Visitor Profiles and Behaviour After Visa Liberalisation
July 27, 2017
The relaxation of visa regulations for mainland Chinese tourists visiting Hong Kong has dramatically increased the number of arrivals, almost completely changed the tourists' profiles and altered what they do once in the city, according to Ph.D. graduate Dr Anyu Liu and Professor Bob McKercher of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. In a recently published article the researchers highlight the extent of changes to visitor behaviour and satisfaction, and note that other countries wanting to adjust their visa regulations to exploit the huge potential of the Chinese tourism market shoul...
Master’s Degree in International Wine Management Grooms Future Leaders of Global Wine Industry
PolyU School of Hotel and Tourism Management | April 14, 2016
14 April 2016 - Professor Jeannie Cho Lee, Professor of Practice (Wine) of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and Master of Wine (MW), hosted a wine masterclass today to introduce to participants the wines of the world. The masterclass was designed for those who would be interested to find out what the SHTM's Master of Science (MSc) in International Wine Management programme has to offer in terms of advanced knowledge and career prospects. Offered in Hong Kong – the heart of the booming Asia-Pacific region – by the SHTM, the MSc in International Wine Management is one of...
