polyu tourist satisfaction index
PolyU Releases Report on 2016 Tourist Satisfaction and Tourism Service Quality Indices
September 12, 2017
The 2016 PolyU Tourist Satisfaction Index (PolyU TSI) and Tourism Service Quality Index (PolyU TSQI) show general increases compared with the 2015 results, according to the report released by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University. The 2016 PolyU TSI and PolyU TSQI stood at 75.02 and 75.87 respectively. The PolyU TSI increased by 0.31 points from 74.71 in 2015, reflecting an ongoing recovery from the significant drop in 2014. At the same time, the PolyU TSQI recorded an increase of 0.65 points from 75.22 in 2015. "In 2016, the tourism industry in Hong Kong underwent some turbulence caus...
PolyU Releases Report on 2015 Tourist Satisfaction and Tourism Service Quality Indices
June 8, 2016
8 June 2016 - The 2015 PolyU Tourist Satisfaction Index (PolyU TSI) and Tourism Service Quality Index (PolyU TSQI) show general increases compared with the 2014 results, according to a report released by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University. The 2015 PolyU TSI and PolyU TSQI stood at 74.71 and 75.22 respectively, both recording an increase. The PolyU TSI increased by 0.21 points from 74.50 in 2014, a slight increase suggesting that tourists were generally more satisfied with the tourism services in Hong Kong than tourists interviewed in 2014, although the level of satisfaction varied ...
