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poor customer service

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poor customer service

poor customer service

7 Guaranteed Ways to Lose a Customer

Steve DiGioia | October 21, 2016

by Steve DiGioia You failed them again. Be honest – face the facts! You worked hard for years to build a loyal customer base and now look at you. Your customers are leaving in droves. What happened? Sales are down, bills now pile up. Employee morale is low and coming to work is no longer fun. When business was good you thought it would last forever. You stopped doing the things that brought you success and took your customers for granted. You became the "bad boss"… What happened? How did you get into this position? I bet if you asked your customers why they stopped shopping with you these are the reasons they would give. 7 ...

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