Annette The Virtual Hotel Agent Offers a 100% Accurate Understanding of Guest Needs Through Its New Feature, Precise Guest Insight

Travel Outlook Premium Hotel Call Center | March 24, 2022

Hotel managers constantly strive to anticipate their guest’s needs and concerns as they work to make their hotels more accommodating and inviting.  This task was just made easier by the introduction of a new tool provided by Annette™, The Virtual Hotel Agent™. Annette is an advanced AI-powered voice bot that can answer up to 60% of the calls now being handled by front desk staff, simultaneously improving hotel profitability while providing enhanced guest service.  Annette represents a creative and effective way for hotels to address post-pandemic staffing challenges, and to reduce fixed payroll expense. Annette’s new tool is c...