premier hotel call center
Navigating the Complex World of Conversational AI – Part 3
Travel Outlook, the premier hotel call center™ | August 7, 2024
Elevating Hotel Operations with Conversational AI By John Smallwood, President of Travel Outlook August 2024 Recently, we explored how conversational AI, particularly Annette the Virtual Agent™, enhances guest experiences by understanding complex requests, personalizing interactions, and providing multilingual support. In the third part of our series, we will explore Annette's ability to handle a multitude of frequently asked questions (FAQs), route calls to internal departments, and seamlessly transition guests to live agents when needed. Dive in below as we explore the advanced capabilities of Annette, and how she helps your hotel...
Travel Outlook Welcomes Senior Sales Executive Judy Cassidy
Travel Outlook the Premier Hotel Call Center | September 29, 2022
SANTA FE, NEW MEXICO (September 2022): Travel Outlook, the Premier Hotel Call Center™ and owner of Annette the Virtual Hotel Agent™ is pleased to announce that hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive. Judy’s extensive experience with hospitality technology will be a perfect fit when presenting Travel Outlook’s hotel services to potential clients. “Judy will be an outstanding addition to our team, as she brings a deep understanding of what hospitality clients would need to be successful and how our tools can be of benefit to them”, said John Smallwood, Travel Outlook’s Preside...
