Your Hotel Guests – Your Focus

Travel Outlook | March 9, 2021

  John Smallwood President Travel Outlook Outsource Your Reservation Department to Better Serve Your Boutique Hotel Guests 2020 has turned the hospitality industry on its head, forcing many in the travel field to cut costs where they can or risk temporary or even permanent closure. Despite all that has changed in the hospitality industry in the last year, one thing remains constant, and that is the need for creating unique, guest-focused travel experiences, the kind of experiences that keep guests coming back to their favorite boutique hotels. 2021 is just underway, but the light at the end of the tunnel is visible. No...