property software
Thought Leadership: How to Power-Up Your Guest Engagement and Supercharge Loyalty
Maestro PMS | February 5, 2019
A Successful Guest Engagement Strategy Begins with The Property's Business Objectives, Then Leverages Technology to Create A Personalized Guest Journey By Warren Dehan, President of Maestro PMS Hoteliers know an engaged guest is a repeat guest and often the most persuasive sales person a property has. Understanding how to effectively engage with guests is essential for a hotel's success, but what is the best way to do this? An effective guest engagement strategy is based on total property commitment, and the initial step to establish a successful program is planning. First, a property must decide on the level of guest engagement it wan...
Maestro PMS 2019 Development Roadmap Focused on Full-Tablet PMS, Guest Relationship Innovation
Maestro PMS | January 24, 2019
Enhancements to Include, Mobile Apps & Portable Operations, Enhanced Channel Management, More BI & Analytics Data Mining Views, Expanded APIs for 3rd Party Integrations to Boost Property Performance January 24, 2019 – Maestro PMS has always focused on the luxury and full-service hotel, resort, conference center and multi-property independent operator, providing leading edge competitive property management system tools to assist in effectively running their operations. Our service culture is a major focus of delivery to our clients, and continues to be an area we develop to offer highly respected support services in line w...
Innovation and Ease of Use Set Maestro PMS Apart, Proves Perfect for River Bend Casino Hotel Operated by Wyandotte Tribe
Maestro PMS | October 25, 2018
Maestro's Konami Gaming Interface Simplifies Cross Property Charge Posting; Direct Booking Makes Online Reservations a Breeze for Guests Markham, Ontario – October 25, 2018 – When the Wyandotte Tribe decided to develop the River Bend Casino Hotel in 2016 it started property software shopping. The Tribe asked its new GM to attend a national gaming conference to evaluate casino back office gaming solutions and hotel property software systems. "My business is casino hotel operations and I have worked with several property software systems at other casino hotels. We saw Maestro PMS at the show and included them in the systems we...
Maestro PMS Launches Integrated System Support: Staff Learn Fast, Performance and Productivity Boosted With New Instant Online Chat and On-Demand Trai
Maestro PMS | October 10, 2018
Instant Chat Support Connects Property Staff with Maestro Help Teams; eLearning Tutorials Give Anytime System Instruction, Plus Direct Help from Any Maestro Screen Markham, Ontario – October 10, 2018 – Maestro PMS, the preferred cloud and on-premise PMS solution suite for independent hotels, luxury resorts, conference centers, and multi-property groups, launched a new expansion to their group of system-integrated, online Support and Training tools for users. The new enhancements are included in the latest Maestro PMS software release and give users a wide variety of preference-based options to connect with the Maestro teams...
Maestro PMS Takes Its Sales and Catering Module to the Next Level With Expanded, Integrated Mobile Operations and More
Maestro PMS | September 5, 2018
Sales and Catering Development Roadmap: Personalized Group Interaction, Event Analysis, and Room Diagramming Strengthen Event Operations Markham, Ontario – September 5, 2018 – Group event operations is the number two profit center for many properties, so automating Sales and Catering processes with a strong system that increases staff productivity and supports a smooth-running operation is essential. Maestro's fully-integrated Sales and Catering system is used by hundreds of full-service hotels and conference centers. Now, Maestro is announcing its Sales and Catering development roadmap that outlines a suite of new function...
Independent Operators Discuss Must-Have Functionality for Multi-Property Operations
Maestro PMS | August 8, 2018
One Database for All Properties; Integrated Spa, Restaurant and Room Booking, Event Scheduling, Guest History and Loyalty: Maestro PMS Does it All Markham, Ontario – August 8, 2018 – "It is essential that all our properties and their activities be instantly accessible on one PMS system for our destination service agents. Maestro Multi-Property Management does a great job of connecting the different pieces of our business, the Spa, front desk, and food and beverage outlets. It all comes together on one system to support personalized experience that is essential for our Forbes rating," says Mary Arcuri, Group Director of Reser...
Guest Loyalty Technology Gets Personal at Rodd Hotels & Resorts
Maestro PMS | July 26, 2018
With 7 Luxury Resorts, Hotels and Golf Destinations, Rodd Hotels & Resorts Leverages Enterprise-wide Multi-Property Loyalty and Property Management Software from Maestro Markham, Ontario – July 26, 2018 – "We are a family-owned hotel chain that prides itself in knowing our guests and personalizing their stay with us. Our success is based on recognizing each guest, providing the experience they value, and rewarding their loyalty. Maestro's Multi-Property Hotel Management and Loyalty System are essential to our operation," said Mike Robertson, Marketing Manager for Rodd Hotels & Resorts. Rodd Hotels & Resorts oper...
Maestro PMS Continues to Lead the Way in Innovation; Makes Guest Engagement Top Priority at HITEC
Maestro PMS | June 12, 2018
At HITEC in Houston Visit Maestro PMS in Booth #1031 JUNE 18-21, 2018 George R. Brown Convention Center Mobile Check-In and Check-Out; Intuitive On-Premise Browser PMS; Direct-Connect In-Application Support is The Game Changer for 40-year industry leader Markham, Ontario – June 12, 2018 – Maestro PMS, the industry's leading fully-integrated software solution for independent hotel and resort operators, will demo its growing suite of mobile guest engagement, property management, and staff productivity tools at HITEC booth 1031, June 18 – 21, 2018 at the George R. Brown Convention Center in Houston, TX. Maestro's team in...
