pulse
Independent Study of In-Stay Feedback Shows 280 Percent Return on Investment for Hotels
Local Measure | June 3, 2019
Independent research shows Local Measure's real time feedback platform can help organizations take control of the customer experience, reduce cost and drive revenue June 3, 2019 SYDNEY, Australia - Local Measure, the leading customer experience platform for the hospitality industry, today released a commissioned Forrester Consulting study quantifying the Total Economic Impact™ and benefits of its real time feedback tool, Pulse. Forrester found that an organization that uses Pulse to manage and respond to customer feedback in real time obtained a return on investment (ROI) of up to 280 percent over three years. In addition, the stu...
Lodging Interactive Launches PULSE Reputation Management Platform for Hotels & Restaurants
Lodging Interactive | April 2, 2019
PARSIPPANY, NJ - April 2, 2019 - Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its PULSE Reputation Management Platform for hotels and restaurants. PULSE enables customers 24/7, real-time access to their guest review data and management responses. "PULSE provides our commingle:engage reputation management customers with a modern and visually enticing way to monitor and view guest reviews along with the guest review responses we've written for them. Additionally, customers can easily review their sentiment analysis sor...
The Year of the Pulse
Larry Mogelonsky | May 18, 2016
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) At the beginning of the calendar year, the General Assembly of the United Nations proudly declared that 2016 would be the 'International Year of Pulses'. Before your mind wonders onto thoughts of impending electromagnetic pulses and what not, know that a pulse is simply another, more encompassing term for a bean. And the timing couldn't be better to bring these powerhouse foods back into the limelight. As the saying goes, beans are good for your heart; the more you eat them, the more you…like them! And this is without-a-doubt true. Beans, lentils, peas and chickpeas are all fibrous c...