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Hospitality Technology in the Spotlight:: HITEC Is a Time for Tech Vendors to Shine
Alan Young | March 23, 2023
Leading the charge toward that future at industry's most influential event in Toronto, from June 26th to 29th By Alan Young, Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner With more than 50 years under its belt, HITEC is something of a household name in the hospitality industry. Produced by HFTP, HITEC reigns supreme as the world’s largest hospitality technology conference, attracting thousands of industry leaders and technology innovators to its stage each year. This year, the highly anticipated showcase and networking event will be taking place in Toronto, ON from June 26th to 29th and will, as a...
Is the Hotel Industry About to Self-Destruct? Media Exposes Shocking Hotel Fails and Growing Guest Distrust
Alan Young | July 21, 2020
By Alan E. Young At the onset of the pandemic, the fall-out was immediate; in the span of a few weeks, hotel lobbies and airport terminals that were once bustling with travelers were left empty. Fear and distrust spread quickly, as did the realization that international travel may be off the table for an extended period of time. In response, hotels have been quick to announce big plans for enhanced cleaning and sanitation programs and policies to help guests feel safe enough to return. Every hotel large and small seems to be promoting new practices to reassure guests. However, hotels face heightened speculation and scrutiny as their c...
Bracing for the Boom: Are Hoteliers Missing Out on the Most Profitable Guests?
Alan Young | September 19, 2019
By Alan E. Young Over the past few years, millennials (individuals born between 1982 and 2000) have received special attention, as leaders across industries speak to their growing presence, impressive buying power, and unique buying behaviors. However, while millennials may be the future, the decision to turn our sights away from the baby boom generation would be irrevocably ill-advised. Baby boomers, born between 1946 and 1964, are the wealthiest age group of the century, represent an audience of 74.9 million, and in the past decade, they spent more than any other generation. In 2016, nearly three in 10 U.S. leisure travelers were baby...
